It’s inevitable. Sometimes, there’s just something wrong with your order, and the only solution is to either return them or exchange them for store credits. At AG Jeans, you can easily access their returns portal and get refunded on the $10 prepaid label fee on some conditions.
You are welcome to return any unworn, unwashed, and unused article of clothing with the original tag intact within 30 days. You’ll get a full refund or exchange it to store credits if the application is successful. This policy also applies to sale items discounted at 30% or more. The only difference is you can only get store credits instead of a full refund.
Unfortunately, there are no refunds and exchanges for Final Sale items priced at 70% off from the original price. To start the process, fill in the online form, print a prepaid label, ship it, and wait within 7-10 business days for it to be processed.