Feel confident when you make a purchase from SeatGeek. When you buy tickets to an event, SeatGeek guarantees the tickets you ordered will be valid, and delivered in time. However, if that doesn’t happen, they will resolve any verifiable issues on a case-by-case basis, as covered by the Buyer Guarantee. That means, SeatGeek will provide you will better or comparable tickets to the event, give you a free return, or offer a credit.
Sometimes, events are cancelled and are not rescheduled. If that happens to an event you purchased tickets for, SeatGeek will refund you for the purchase price (subject to applicable laws), or provide you will a credit to use on a future order. But don’t worry! SeatGeek will notify you if an event has been cancelled, so you will know exactly how to get your refund or credit.